GBS Group IT / Telecom in Durban
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Are you a tech-savvy individual who enjoys the challenge of tackling hardware and software issues? Well, we have just the role for you! As a Desktop Support Engineer Intern, you will handle installations, upgrades, and troubleshooting to keep our desktop systems optimized.
Key Responsibilities:
- Setup & Configuration: Kickstart users’ tech experiences by setting up and configuring desktop computers and peripherals.
- User Support: Be the go-to person for tech troubles—provide friendly, reliable support via phone, email, or face-to-face.
- Troubleshooting: Channel your inner detective to diagnose and resolve hardware and software issues, from operating systems to applications.
- Software Management: Help install and update software, ensuring everything runs like a dream.
- Team Collaboration: Work alongside our awesome IT team on exciting projects and share your tech wisdom.
- Equipment Management: Keep track of IT gear and support all things printer-related.
- Security Champion: Tackle anti-virus challenges head-on and help keep our systems safe and secure.
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Requirements:
- Matric + 3-Year Diploma/Degree in IT from a public tertiary institution
- A+ or N+ certifications are required
- Basic understanding of Microsoft operating systems (Windows 10/11).
- Knowledge of Microsoft Office 365 and IT hardware components.
- Must be a South African citizen between the ages of 18-35.
- Reside in or around KwaZulu-Natal.
- Not currently employed or part of another internship/learnership program.
- Must have not previously done an internship prior (SETA/ Government)
Why join us? Well, we offer:
- A 12-month paid internship that provides you with the key skills to jumpstart your career
- Great working hours - Monday to Friday, 8 am – 5 pm
- Valuable experience in a supportive team environment.
- Opportunity to gain skills in troubleshooting, system upgrades, and more.
- Exposure to cutting-edge tools and technologies.
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