Job Description: Responsibilities, Qualifications, and Necessary Skills
IT / Telecom Learnerships / Traineeships 2024Jobs In Gauteng 2024
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iMasFinance is an authorized financial services provider, offering financing and insurance products. We are looking for previously disadvantaged unemployed candidates to participate in our 12-month Technical Support Learnership Programme. This Learnership leads to a certificate in IT Technical Support NQF4 and consists of structured learning components combined with practical/workplace experience.
Responsibilities:
- Workstation set-up, and maintenance
- Troubleshooting and providing solutions to IT incidents
- Escalate incidents to third-level support.
- Provide telephonic technical support
- Management feedback and reporting upon request
- Assist with hardware and software rollout of a new site
- Continuous on-the-job coaching, training, and mentoring
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Qualification Requirements:
Grade 12 with Mathematics or Accounting
- Maths (Minimum Level 4 – 50%)
- English (Minimum Level 4 – 50%)
- 2nd language (Minimum Level 4 – 50%)
NB. Other relevant tertiary qualification is an advantage (Not required)
Additional Requirements:
- Must be unemployed and currently not registered for any studies
- Opportunity is available to previously disadvantaged youth
- Must have an interest in a career in IT Networks and IT Security
- Applicants must be available to start the Learnership in November 2022
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